Our Services

We provide a comprehensive suite of eDiscovery and IT services designed to support organizations at every stage of the discovery and data management lifecycle. Our team combines technical expertise, industry best practices, and customer-focused delivery to ensure reliable, scalable, and secure solutions.

1. eDiscovery Platform Administration

We offer end-to-end administration of leading eDiscovery platforms, ensuring they operate efficiently and securely.

Our capabilities include:

  • Environment setup, configuration, and maintenance
  • User and workspace administration
  • Processing and review workflow support
  • Upgrades, patches, and performance tuning
  • Monitoring, alert handling, and issue remediation

Outcome: A stable, optimized, and fully managed eDiscovery environment.

2. Database Management & Optimization

Our team specializes in managing large and complex datasets across Microsoft SQL Server and Oracle platforms.

Our services include:

  • Database installation, configuration, and tuning
  • Performance optimization and indexing strategies
  • Backup, restore, and disaster recovery planning
  • Storage optimization and archiving strategies
  • Security hardening and compliance support

Outcome: Fast, reliable, and secure database environments that scale with your data.

3. Processing & Data Handling Support

We help clients process, load, and manage eDiscovery data with accuracy and efficiency.

Our services include:

  • Data ingestion and normalization
  • File processing and error remediation
  • OCR, text extraction, and metadata validation
  • Load file preparation and data QC
  • Workflow optimization and automation

Outcome: Smooth, consistent processing workflows with reduced errors and faster turnaround.

4. Infrastructure & Systems Support

We support the technology stack behind your eDiscovery environment to ensure optimal performance.

Our services include:

  • Server setup, configuration, and patching
  • Worker management and scaling
  • Network, storage, and security coordination
  • Cloud and on-premises infrastructure support
  • Application and system health monitoring

Outcome: A robust and fully supported infrastructure built for reliability.

5. Consulting & Advisory Services

We provide expert guidance to help organizations enhance and modernize their eDiscovery capabilities.

We deliver:

  • Architecture and environment assessments
  • Migration planning and execution
  • Best-practice recommendations
  • Capacity planning and scaling strategies
  • Compliance, security, and audit readiness reviews

Outcome: Smarter decisions backed by specialized technical expertise.

6. Managed Outsourcing & Dedicated Support

We offer flexible and scalable outsourcing models to support daily operations or specialized technical tasks.

Options include:

  • Dedicated eDiscovery administrators
  • On-demand technical support
  • Remote database management
  • Full environment support packages
  • 24/7 or on-call support coverage

Outcome: Reliable, cost-effective support tailored to your business needs.

7. Custom Automation & Tool Development

We help streamline repetitive tasks and improve workflows through automation and custom tooling.

We develop solutions for:

  • Automated reporting
  • Processing and QC workflows
  • System monitoring and alerting
  • API-based integrations
  • Data cleanup and validation

Outcome: Increased productivity, fewer manual errors, and faster operations.